Frequently Asked Questions
Everything you need to know about shopping with On3 Performance.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days. Express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 7 business days of receipt.
How do I know which size to choose?
Each product page features a detailed size guide. Our apparel generally follows a standard athletic fit; if you are between sizes, we recommend sizing up for a relaxed feel.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my On3 Performance gear?
To maintain the integrity of our high-performance fabrics, we recommend machine washing cold with like colors and air drying or tumble drying on low heat.